There’s never a good time for a home appliance to stop working. That’s why when it happens, it’s important to have a trusted appliance repair service by your side. But with the number of these service companies in Lansing, how do you know which one is right for the job?
The wrong decision could leave you stuck with a less-than-capable technician. Here are five mistakes to avoid when hiring a local appliance repair service.
Overlooking experience
Whether an appliance of yours requires simple maintenance or extensive repairs, you need to hire someone who has been there and done that in the industry. Think about it — do you want someone with minimal experience messing with your refrigerator or washing machine? We’re guessing not.
For nearly four decades, Mid-Michigan homeowners have put their appliance dilemmas in the hands of the team at Lane’s Appliance Repair. Over the years, we have seen just about everything imaginable in the world of appliances. Get in touch with us today and see how our team can put their experience to work for you and your family.
Failing to ask about insurance and certifications
It doesn’t take much to feel bombarded when you start searching for local appliance repair services. You’ll quickly see that a number of these companies have not only been around the industry for a long time, but they are also well-versed maintaining multiple appliances. This is where the importance of insurance and the necessary certifications come into play.
Maybe you’re wondering, “Does it even matter if the technician I hire has insurance?” The short answer is yes. If, for whatever reason, you end up hiring an uninsured appliance repair contractor and they suffer an injury while inside your residence, you are the one who will be held liable.
At Lane’s Appliance Repair, our technicians are factory-trained, certified, and insured. Knowing this provides customers much-needed peace of mind while we return their appliances to working order. Should you discover that a company on your shortlist is not certified and insured, play it safe and move on to the next one.
Hiring more than one appliance repair service
Do you really want to go through the trouble of hiring one contractor to fix your dishwasher and another contractor to fix your garbage disposal? Avoid additional work for yourself and hire a do-it-all appliance repair service instead. You might even receive a discount for having more than one appliance fixed.
Part of what sets Lane’s apart from competitors in the area is our versatility. We specialize in dishwasher repair, washer/dryer repair, refrigerator repair, oven repair, garbage disposal repair, freezer repair, microwave repair, and stove repair. Basically, if one of the appliances in your house isn’t working the way it should, there’s a good chance our team can fix it.
Choosing the company offering the lowest price
Most of us try to pinch pennies whenever possible. With that in mind, your first thought may be to hire the appliance repair service offering the lowest price. At Lane’s Appliance Repair, we want to remind you that the phrase “You get what you pay for” certainly applies to this industry as well. Our advice is that if it seems too good to be true, it probably is.
So where does Lane’s rank in terms of pricing? Well, we believe that every Lansing homeowner deserves hassle-free appliance repair at a price that won’t break the bank. Though we may not always offer the lowest prices in Mid-Michigan, we are confident in saying we consistently provide the most value for our customers.
Undervaluing customer service
Let’s say you’ve whittled your list of appliance repair candidates down to two or three. The ones you’re considering are not only factory-trained and insured, but they’re also backed by years of experience. Rather than simply pick one at random, we suggest looking into how they treat their customers.
At Lane’s Appliance Repair in Lansing, customer service has always been a top priority. This level of commitment is evidenced by the fact that we schedule appointments in two-hour windows so you won’t have to spend all day waiting on a technician. Additionally, our team will treat you with the utmost respect, answering any questions you may have.
Schedule Appliance Repair Service Today
There’s no question that hiring the right appliance repair service can be a daunting task. At Lane’s Appliance Repair, we make things simple and stress-free. We’re so confident in our expertise that all service and work is backed by full manufacturers’ parts warranties and 60-day warranties on labor. It’s no wonder so many Lansing homeowners are making the switch to Lane’s Appliance Repair!
Don’t make the mistake of hiring just anyone to fix your home appliances. Contact Lane’s Appliance Repair to schedule an appointment!