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DRYERS

Dryer Broken?

Lane's Appliance Repair has partnered with brand manufacturers to answer some of the common questions that get asked and provide possible solutions to try before requesting service. If you are still experiencing problems, contact our Service Department and we will be happy to assist you.

Did you select an air tumble cycle or air only temperature option?

The air tumble cycle or air only temperature does not add heat to the dryer. Expect loads dried with the air tumble cycle or air only temperature to take longer to dry. Air tumble cycle or air only temperature can be found on the control knob or button with the other temperature selections.

Has a household fuse blown or has a circuit breaker tripped?

The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace the fuses or reset the circuit breakers. If the problem continues, call an electrician.

Did you recently install a power supply cord on the dryer?

The power supply cord may be incorrectly installed. Review the installation instructions to make sure that the power supply cord is properly installed.

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Is the lint screen clogged with lint?

Dryers need good air movement to correctly operate. A full lint screen reduces air movement. Clean the lint screen before drying every load.

Is the exhaust vent or outside exhaust hood clogged with lint and restricting air movement?

A clogged exhaust vent system slows moist air from leaving the dryer and extends drying time. Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If the air movement is less than a hair dryer on high speed, clean the lint from the entire length of the system and the exhaust hood.

Is the exhaust vent kinked, smashed or crushed?

Kinked or crushed exhaust vent material slows moist air from leaving the dryer and extends drying time. Replace any plastic or metal foil vent with rigid or flexible heavy metal vent.

Kinked or crushed exhaust vent material slows moist air from leaving the dryer and extends drying time. Replace any plastic or metal foil vent with rigid or flexible heavy metal vent.

The exhaust vent system may be too long or have too many turns. Heavy rigid metal vent material and boxed or louvered exhaust hoods allow for the longest exhaust vent systems. Use the fewest number of elbows for the best airflow. Your installation should not have more than 4 elbows. Each additional elbow in the system reduces the amount of vent material length the system can have for good air movement.

Are fabric softener sheets blocking air flow?

A dryer softener sheet may be blocking the air intake or exhaust grille inside the dryer drum. This slows moist air from moving out of the dryer, which then lengthens the cycle time. Use only one fabric softener sheet per load, and use it only once. Remove any fabric softener sheets from the inside of the dryer drum.

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Is the lint screen clogged with lint?

Clean the lint screen before each load is dried. Do not rinse or wash the screen to remove lint (wet lint is hard to remove). Roll lint off the screen with your fingers.

Is the lint screen clogged with residue?

Clean the lint screen before each load is dried. Do not rinse or wash the screen to remove lint (wet lint is hard to remove). Roll lint off the screen with your fingers.

Was the load sorted before washing and drying?

Sort loads before laundering. Sorting involves separating lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color - lights with lights and darks with darks.

Were you drying a large load?

Larger loads sometimes do not allow adequate removal of lint from the clothing. Smaller loads allow the air movement to carry lint to the lint screen. Reduce load size if needed.

Was the load over dried?

Your load may be overdried. Overdrying produces static electricity in synthetic and synthetic-blend fabrics. The static electricity attracts lint. Automatic dry or electronic sensor dry cycle reduces overdrying. Check your dryer cycle descriptions for cycles and temperatures to match your fabric types.

Were paper items or tissues left in pockets?

The lint may be paper or tissues left in pockets. Always check all pockets prior to washing. Also, check the dryer interior prior to each load to ensure that non-clothing items are not present.

Is the fabric pilling (fuzzing)?

The lint may be the surface fuzz (pilling) on your fabric. Normal wear and laundering produce the surface fuzz. The fuzz may look like lint, or the fuzz can trap lint from other fabrics.

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Have you recently been painting, staining or varnishing in the area where your dryer is located?

If so, ventilate the area. When odors or fumes are gone from the area, rewash and dry the load. The odor is on the load because the dryer pulls in surrounding room air to dry the load. To avoid this, do not run the dryer while painting, varnishing or refinishing near the dryer.

Was a damp or wet load left in the washer or dryer?

If wet load left in the washer or dryer for a long time will begin to grow mildew, which will result in odors. Rewash and dry the load to remove the odors. Promptly remove loads from the washer at the end of the wash cycle to avoid odors.

Is the dryer being used for the first time? (Electric)

A new electric heating element may have an odor. The odor will be gone after the first cycle.

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Has the dryer had a period of nonuse?

If the dryer hasn't been used for a while, there may be a light thumping sound during the first few minutes of operation. When the dryer is not used, the drum support rollers can flatten where the rollers and drum touch. The flat spot causes the thumping sound. Once the dryer runs for a few minutes, the rollers will regain their shape and the sound should stop.

Is the load knotted or balled up?

Another form of thumping can occur when the load is twisted or balled up. Laundry items with large amounts of fabric, such as sheets, curtains, tablecloths and bedspreads, can roll into a ball in the dryer. This ball of fabric may thump and may cause the dryer to vibrate. To reduce this, add these large items loosely into the dryer. Remove any bunching that may have occurred during washing.

Are you hearing a scraping sound?

Objects such as coins, paper clips, safety pins, screws, nails or other small hardware can get caught in the seam where the drum meets the front or rear. Turn off the dryer. Look inside the dryer along the front and rear edges of the drum. Remove any objects caught in the seam.

Are the four legs installed, and is the dryer level front-to-back and side-to-side?

A dryer without legs, or that is missing legs, may rock or teeter on a floor that is not level, which will cause some noise. The legs adjust up and down to level the dryer on a floor that is not level. Check if any of the four dryer legs are missing. Replace any missing legs, and level the dryer both front-to-back and side-to-side. A level dryer is required for the sensing of load moisture in dry cycle-auto cycles.

Are you hearing a knocking or rattling sound?

Zippers, buckles, buttons and rivets on garments as well as loose coins, paper clips, pens, or similar items may be tumbling in the dryer. Always check and clear pockets prior to washing.

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Were laundry items removed from the dryer before the end of the cycle?

Allow the load to run through the cool down part of the cycle before removing the laundry items from the dryer. All cycles end with a cool down, which cools the fabric for easy handling and reduced wrinkling. Items removed before cool down may feel very warm.

Was a high temperature cycle used, or was a separate temperature control set on high?

Select a lower temperature, and use an automatic dry or electronic sensor dry cycle. These cycles sense the temperature or the moisture level in the load and automatically shut off when the load reaches the selected dryness. This reduces overdrying.

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Has a household fuse blown or has a circuit breaker tripped?

There may be 2 household fuses or circuit breakers for the dryer. Make sure both fuses are intact and tight or that both circuit breakers have not tripped. Replace the fuse(s) or reset the circuit breaker(s). If the problem continues, call an electrician.

Has a household fuse blown or has a circuit breaker tripped?

Electric dryers require 240-volt power supply. Check with a qualified electrician.

Is the dryer door firmly closed?

Your dryer door may not be fully closed. It may look shut, but may not be latched. Push on the door to engage the latch or latches. Some models have an upper and lower latch. Both latches must be secure for the dryer to run.

Was the Start, Push to Start or Hold to Start button firmly pressed?

Large loads may require the Start, Push to Start, or Hold to Start button to be pressed and held for two to five seconds.

Is the cycle control knob set on a sensor dry or timed dry cycle? (on some models)

The cycle control knob must be set in a automatic dry or electronic sensor dry or timed dry cycle. The dryer will not start if set on the extra care option.

Is controls locked status light on? (on some models)

Press and hold the cycle signal button for three seconds. This will turn off the controls locked feature.

Did you recently install a power supply cord on the dryer? (Electric dryers only)

The power supply cord may be incorrectly installed. If the power cord is incorrectly installed, the dryer may not start or heat. Review the installation instructions to check that the power supply cord is properly installed.

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Make sure dryer is not overloaded. A load of heavy, wet clothes, such as towels or blue jeans, may cause the drive belt to slip. Remove some of the clothing and try to start the dryer again.

Check for broken belt by turning drum. Drum will turn freely if belt is broken or loose. When dryer is turned on, a loud thump will be heard if the belt is broken.

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