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Freezer Broken?

Lane's Appliance has partnered with brand manufacturers to answer some of the common questions that get asked and provide possible solutions to try before requesting service. If you are still experiencing problems, contact our Service Department and we will be happy to assist you.


Freezer Troubleshooting/FAQ

  • The freezer isn’t cold enough.
  • The freezer is too cold.
  • The ice maker makes gross ice.
  • There is frost inside my freezer.

The freezer isn’t cold enough

The Food and Drug Administration (FDA) recommends that all freezers are kept at 0 degrees Fahrenheit for proper food preservation. This temperature keeps your food safe for long-term storage. If your freezer isn’t cold enough, it can put you at risk for health problems.

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The freezer is too cold.

While the freezer needs to be cold enough to keep your food frozen, it should not be so cold that it causes ice or frost to build up. Many things can cause a freezer to become too cold, including a defective defrost heater, a problem with the damper control assembly or a defective evaporator fan.

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The ice maker makes gross ice.

There’s nothing nastier than going to take a big drink of refreshing ice water, only to be confronted by the foul taste of tainted ice from your ice maker. Bad-tasting ice can be caused by a number of issues, including a contaminated water supply and a dirty water filter.

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There is frost inside my freezer.

While it’s normal for there to be a small amount of frost in most freezers, if the frost has gotten out of hand, it’s a sign that there’s a problem. A few of the causes of a frost build-up in your freezer include a ripped gasket, frozen drain tubes or you may have left the freezer door open.

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