SERVING MID-MICHIGAN COMMUNITIES Since 1980
Our History
Lane's Appliance Repair was started in 1980 by its founder Lane. At that time the business simply went by the name Lane's Repair. The company quickly grew through word of mouth and referrals thanks to honest quality workmanship at a fair price. Lane always had a way of treating customers like family and was able to earn the respect of his clients which then turned into long term relationships. These core values are still engraved into the culture of the business today. Through the years several things have changed and evolved, as should be expected, but the foundation that was set in the early years is still strong today. Lane's Appliance Repair's highest priority is to build and maintain the trust and respect of its customers.
Our Commitment to You
At Lane’s, we serve a large service area, which includes Lansing, Grand Ledge and Williamston, and we know that we aren’t the only appliance repair company you could turn to when your appliance breaks down. We’ve set out to make the decision to choose our team easy by making it a point to make ourselves different. Here are just a few of the ways our team stands out:
Respect Whether the repair is large or small, our technicians understand that it’s always an exercise in trust to allow us to come into your home. We don’t take that trust lightly. In fact, building trusting client relationships is one of our top priorities. We’ll always respect your home and treat it with the dignity you deserve.
Experience Did you know that our team has been providing appliance repairs since 1980? That’s right, we have almost 40 years of experience under our belts, and we’ve had plenty of time to fine-tune our process to always ensure the best results.
Expertise We believe that our customers deserve to work with only the best repair technicians, which is why we work so hard to ensure that our repair specialists are the best in the business. Every technician we hire is licensed, insured and factory trained.
Tools and techniques At Lane’s, we use innovative technology to ensure that the repair you need gets done as accurately and efficiently as possible, allowing you to get back to your day. A very important part of our toolkits include laptops, which allow our team to access the technical data that they need for your appliance to get the job done right the first time.
Brand knowledge We’ve got what it takes to service almost any brand. GE, Maytag, Samsung and Whirlpool are just a few of the many brands we work with.
Prompt When we set an appointment, we always make it a point to keep it. All of our appointments are set up as two-hour windows, giving us plenty of time to ensure that the job gets done correctly, while also allowing you to get back to your day as quickly as possible.
Convenience We respect the fact that you have a busy schedule just like we do, which is why our appointment windows are always two hours. This is the perfect balance, because it gives us plenty of time to effectively service your washer or dryer, but it doesn’t force you to have to stay home all day, waiting for our technicians.
Affordable rates At Lane’s Appliance Repair, the last thing we want is for our customers to settle for subpar service from our competitors just to save a few bucks. Our goal is to ensure that everyone gets the reliable appliance repair they need at a price they can afford. That’s why we work hard to keep our rates affordable.
Peace of mind No matter how big or small the repair might be, you can rest assured that you are in good hands with the team at Lane’s. Not only do we stand by our work, but each and every repair we complete is backed by a manufacturer’s warranty on the parts, as well as a 60-day warranty on the labor. With our team on your side, you can rest easy.
Our Goals
Provide Exceptional Service | Make Every Step of Our Process Easy, Convenient and Stress Free for Our Customers | Treat Every Customer Interaction as Though They Are Family | Stay Up to Date with Training on The Technology and Products That We Service | Keep Our Primary Focus on Helping People | Constantly Exceed the Expectations of Our Customers | Fast Responses for In-Home and On-Site Service | Respect for You, Your Home, and Your Family
- 4 Decades Serving Michigan Residents
- Family Owned & Operated for 2 Generations
- Factory-Trained Certified & Insured Technicians
- Transparency In Services & Prices You Can Afford
- 60-Day Labor & Full Parts Warranties